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What a Company Website Should Have: Complete Guide

Kester Praferosa Aug 11, 2025

So you’ve got a business, you know you need a website, but you’re staring at a blank screen thinking: “What should I actually put here?”
You’re not alone. Every business owner has faced that question.

You may already have a logo, a mission, or even some photos — but turning that into a website that actually works for your business? That’s the hard part.

Let’s break it down into simple, practical pieces.

The Must-Have Pages Every Website Needs

Home Page

Your homepage is your digital storefront — the very first impression. When it’s done right, people instantly know:

  • Who you are and what you do (no guessing)
  • Why you’re the right choice
  • What they should do next (call, book, visit)
  • That you’re a real, trustworthy business

A strong homepage doesn’t just look good — it makes strangers feel they’ve found the right place.

About Us

This is where people stop seeing you as just another business and start trusting you.

A good About Us page:

  • Shows the real people behind the brand
  • Explains why you do what you do
  • Highlights your expertise, awards, or experience
  • Builds a personal connection with visitors

Trust is what turns a browser into a buyer. Your story makes that happen.

Services/Products

When potential customers land here, they’re asking one thing: “Can this business help me?”

This page should answer that clearly:

  • What you offer, in plain English
  • How it helps solve their problems
  • What working with you looks like (your process)
  • Real examples, results, or past projects

Instead of just listing features, show what life looks like for them after choosing you.

Gallery/Portfolio

People believe what they can see. A gallery or portfolio proves your work.

Include:

  • High-quality photos of your products or services
  • Before-and-after shots
  • Past client projects (with permission)
  • Behind-the-scenes photos of your team at work

This is where doubts disappear and confidence grows.

Contact Us

When someone’s ready, your contact page should feel like an open door.

Make it simple with:

  • One-click phone and email
  • Address and map for easy visits
  • A quick contact form
  • Business hours and social links

The easier you make it, the faster a visitor becomes a customer.

The Nice-to-Have Extras That Make a Difference

Blog

A blog isn’t just articles — it’s how people find you and see you as an expert.

Use it to share:

  • Tips your customers can use right away
  • Success stories from real clients
  • Behind-the-scenes updates from your company
  • How-to guides that answer common questions

Fresh content keeps your site visible in search engines and builds trust over time.

Testimonials/Reviews

People trust other people more than ads. Testimonials are social proof.

Include:

  • Quotes from real customers (with names/photos if possible)
  • Video reviews
  • Screenshots from Google Reviews or Facebook
  • Short case studies that show results

When people see others trust you, they feel safe doing the same.

FAQ

A good FAQ saves everyone time and removes hesitation.

Answer things like:

  • How much will it cost?
  • How long does it take?
  • How does the process work?
  • What if something goes wrong?

When customers feel informed, they’re more likely to say yes.

Resources/Downloads

Giving away something useful shows expertise and builds goodwill.

You could offer:

  • Free guides or checklists
  • Price lists or catalogs
  • Templates or tools
  • Industry reports or white papers

Visitors who download often become customers later.

News/Updates

Updates keep your site alive instead of looking abandoned.

You can post:

  • Company announcements
  • New team members or services
  • Events you’ve joined
  • Industry news with your take on it

It shows your business is active and growing.

Matching Your Website to Your Brand Identity

Your website should feel like you. The same content can look completely different depending on your brand personality.

Luxury/Premium Brands

  • Minimalist design with white space
  • High-end photography
  • Elegant fonts and colors
  • Focus on exclusivity and quality

Professional/Corporate

  • Clean, structured layouts
  • Conservative color schemes (blues, grays, blacks)
  • Detailed services and credentials
  • Trust signals like awards and certifications

Modern/Creative

  • Bold colors and playful layouts
  • Creative fonts and graphics
  • Interactive elements and animations
  • Casual, approachable tone

Traditional/Established

  • Classic, simple layouts
  • Emphasis on history and reliability
  • Warm, trustworthy color palettes
  • Formal tone with detailed explanations

The Technical Stuff You Can’t Ignore

Mobile Responsiveness

If your site doesn’t work on a phone, you’re losing half your potential customers right away. Responsive design makes browsing, calling, and buying easy on any device.

Loading Speed

A fast site keeps attention. A slow one makes people leave. Quick load times show professionalism and prevent lost sales.

Search Engine Optimization (SEO)

SEO simply means being visible when people search for what you offer. Without it, you’re invisible online. With it, your site works like a 24/7 billboard.

Security

That little lock icon in the browser is peace of mind. It tells customers they can trust your site and it keeps Google happy too. Without it, you lose both trust and rankings.

Bringing It All Together

Your website isn’t just a digital business card. It’s a 24/7 sales representative that tells your story, builds trust, and guides people toward becoming customers.

Every page, every photo, every word should work together to make that happen.

And remember — a website is never truly “finished.” It should grow and adapt alongside your business.

Ready to Build Your Perfect Website?

Creating a site that actually brings in customers takes strategy, design, and technical know-how. If you’d rather skip the trial-and-error, that’s exactly what we do.

Praferosa Web Works builds custom websites that fit your brand and help your business grow. From design and development to basic SEO, we’ve got you covered — so you can focus on running your business.

Ready to get started? Let’s bring your vision to life online.